Shipping & Delivery Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Crocodile Publication is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Crocodile Publication is in no way responsible for any damage to the order while in transit to the buyer.
Shipping & Delivery Policy
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on +91-06810-270040.
How the delivery charge is calculated for multiple units and some products
The shipping charge is based on the weight of the product. For multiple products ordered from the same category the programme adds up the weight of all the units ordered and charges a single delivery fee. Thus, a customer who orders three books weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each.
However, the delivery fee is calculated separately when a customer orders different products. Thus, if a customer orders a Contract Act and Partnership Act seperately he will pay separate delivery charges for each product. This is because the products are being sourced and shipped from different cities.
However, the delivery fee is calculated separately when a customer orders different products. Thus, if a customer orders a Contract Act and Partnership Act seperately he will pay separate delivery charges for each product. This is because the products are being sourced and shipped from different cities.
For shipments to overseas locations a separate shipping charge may be levied by the Merchant.
Please note that the website only calculates freight charges within India, for International orders we encourage customers to pay via Telegraphic Transfer/ Demand Draft to avoid making repeat payments.
Order history post login is available only for past 6 months orders. For online orders, in case books ordered are not available for any reason we will refund the full payment through reversal by crediting the same account used to make payment. A refund initiated can take between 10-15 working days to reflect back in your account. You may contact us in case you do not see a refund post this period. Please note that unfulfilled order refund can not be initiated by any other modes of payment other than the mode used to make the payment. The customer ordering books on this portal agrees to abide by the conditions above for ordering books